Last updated [December 2021]

 

 

Thank you for purchasing one of our Graphic T-shirts, Tumblers or other special Gifts. We hope you are happy with your order. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund/store credit /an exchange. Please see below for more information on our return policy.

 

RETURNS

All returns must be postmarked within 30 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

To return an item, [please email customer service at support@thedragonmarket.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number,] place the item securely in its original or similar packaging [and include your proof of purchase/and the return form provided, and mail your return the following address:

 

The Dragon Market

[Attn: Returns]

[RMA #]

14560 SE US HWY 301

#560

Summerfield, FL. 34491

 

**Please note, you will receive a prepaid return shipping label with your RMA package available for download and printing. Please be sure to follow all label placement requirements required by shipper. If you do not use the prepaid return label or shipping method provided with your RMA package, you will be responsible for shipping charges until we have received your return and work on a reimbursement.

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your [return/exchange/return or exchange]. Please allow at least 5 days from the receipt of your item to process your [return/exchange/return or exchange]. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

 

EXCEPTIONS

Customized or personalized special-order items cannot be returned [or exchanged], Please be sure to carefully inspect all images, proofs and final copies of these items carefully to avoid any issues.

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

 

Please Note

  • [Sale items are FINAL SALE and cannot be returned.]

  • Gift cards/certificates are not returnable/refundable, all sales are FINAL

 

QUESTIONS

 

If you have any questions concerning our return policy, please contact us at:

1-888-851-6928 (Toll Free)

Or

Suppoort@thedragonmarket.com

Returns/Refunds/Exchanges Policies